YOU ARE IN CONTROL
Check Out Our Available Clients, And Take The Next Step Towards Becoming Your Own Boss
Be your own boss, earn extra income from home, and provide customer support for brands you love.
DO YOUR RESEARCH
Pick The Right Client And Choose A Brand You Love.
Disqualified States:
Please note that at this time, Oxford Pierpont's remote work staffing opportunities are not currently open to contractors who reside within the states of CA, CT, MD, MA, NY, OR, or WI.
xfinity
Comcast Billing
Customer Service/Sales by Phone
Answer questions related to billing for the client’s customers.
Intuit Quickbooks
Quickbooks Product Support
Customer Service/Product Support
Interact with QuickBooks customers by focusing on general questions, data entry and navigation.
Agero
Agero Roadside Assistance
Customer Service by Phone
Assist customers in their time of need, whether it’s a flat tire, a car that won’t start or they’ve been locked out, you’ll be there to provide much-needed help to get them back on the road.
DISNEY
Disney Resorts
Customer Service by Phone
With more than 25 unique Walt Disney Resort hotels, there are accommodations for almost every family’s needs. Answer general questions and assist guest or cast members that wish to make reservations.
PELOTON
Peloton Member Support
Customer Service by Phone
Ensure a seamless, on-brand experience throughout the end-to-end Peloton member journey. Providing personalized and elevated support for Peloton’s members whenever they need assistance.
THE HOME DEPOT
Inbound Sales & Customer Service
Customer Service by Phone
Help Home Depot’s customers get more done by assisting them with orders, product questions and returns.
PREREQUISITES
Make Sure You Are Ready To Begin Working
- Voice Assessment
- Technical Check
- Program Assessment
- Identity Verification
- Pay For Class
- Background Check
IMPORTANT
Things To Know Before You Apply
You Are An Independent Contractor, Not An Employee
The relationship between you and Oxford Pierpont Staffing is a contractual relationship. You will remain an independent contractor for the duration of your program assignment.
A Background Check Is Required
Al Independent contractors will need to successfully pass a background check to work. This check will consist of a Social Security number verification, and a criminal history check. Depending on the client, independent contractors may also have to complete a drug test.
You Are Responsible For Providing Your Own Equipment.
All of the jobs we offer require that you have compliant hardware and software available. You will not be permitted to work until your equipment has been verified.
"You will be your own micro-call center. You will take customer service calls for well-known fortune 500 companies. These calls include billing questions, technical assistance, account maintenance, sales, and data entry."
READ BEFORE APPLYING
Frequently Asked Questions
- A USB headset
- High-speed internet such as Cable, Fiber Optic or DSL
- A minimum of 10 Mbps download
- An up-to-date computer with at least 8GB of RAM
- Windows 8.1 through Windows 10 Home, Pro or Pro for Workstations
- We require a quiet, secure, uninterrupted work environment during working hours
- $9.99 for a background check
Operating Systems:
- Windows 8
- Windows 10
What if I am using an older version of Windows?
- We do not support Windows 95, 98, ME, 2000, XP, Vista or Windows 7.
What if I have a Mac?
- We will support a user with an Intel-based Mac computer given they are running Boot Camp into Windows 8.1 or higher.
Web Browser:
- Internet Explorer 11
- Mozilla Firefox (optional)
- Google Chrome (optional)
Processor:
- Intel Core i3 / i5 / i7 / i9 (1st Generation or Higher) running at 1.5 GHz or higher base processor speed
- AMD Phenom X2 or better
- Dual Core 2.8Ghz or better
Processor Classes explicitly not supported:
Celeron, Pentium, Atom, Opteron
Hard Drive
- 20 GB or more of available space
- 60 GB or more of total space
Random Access Memory (RAM):
- 4 GM RAM (minimum)
- 8 GB RAM or higher (preferable)
Internet Speed
- Minimum 10 mbps download / Minimum 3 mbps upload
Devices needed:
- Mouse and keyboard (Preferred – Wired)
- USB Headset (no wireless headsets)*
- *The USB headset must connect to audio over the USB connection. Bluetooth headsets which can charge over a USB connection do not send audio through their charging connection, and therefore are not suitable.
What kind of software do I need?
- A PC that is fully updated with all current patches, critical updates, and service packs from Microsoft Update is requested. These guidelines are outlined for each program as agents are provided with the program offers.
- Fill out an application.
- Access Application Portal. Within 24 hours of your application being received, you will be sent an email invitation on how to access our applicant portal, current opportunities, and complete your application.
- Run a background check. You will complete a background check with our third-party background vendor; this costs you $9.99 and includes an SSN verification, nationwide, and county criminal checks.
Apply for programs you feel suit you best based on your experience, availability, and interest.
If no programs interest you, check back often as our offerings change frequently.
Within 24 hours of your application being received, you will be sent an email invitation on how to access our applicant portal, current opportunities, and complete your application.
You must reside in the United States to work from home.
At this time we are not supporting opportunities for residents of the following states:
- California
- Connecticut
- Maryland
- Massachusetts
- New York
- Oregon
- Wisconsin
You are also able to move to any state (not listed above) and still provide services – many jobs don’t provide you this flexibility or require an extended transfer process.
You will be your own micro-call center. You will take customer service calls for well-known fortune 500 companies. These calls include billing questions, technical assistance, account maintenance, sales, and data entry.
You will need:
- A Quiet Work Area
- A Computer (laptop is acceptable, must be hard-wired, no Wi-Fi permitted)
- Landline Telephone (no cellphones allowed)
- High-Speed Internet
- Headset
You will be handling sensitive data and customer information. This background check is necessary for clients to know that you are trustworthy and that their customer’s information will be secure.
All classes are taken online. You will need a computer, hard-wired high-speed internet (not wifi), and a usb headset for training. Classes are Monday-Friday, and they are generally 2-4 hours each day depended on the client that you choose. You will be able to choose, based upon the client, if you’d like mornings, afternoon, or evenings.
Classes are between 5 days and 30 days based on the client. After you have successfully completed certification, you can begin working and getting paid. Like any training, there is going to be a lot of information and this time goes by quickly.
You will be paid twice monthly, on the 1st and 15th day of the month. Payments are made by direct deposit to the bank account or payment card of your choice.
*No checks will be mailed as we wish to ensure the receipt of your funds.
Because you are an Independent Contractor and not an employee, you are responsible for your own taxes. No taxes will be deducted from your earnings. We will provide you with a 1099-MISC at the end of every year.
*Please speak with your tax preparation service regarding information on filing a 1099-MISC.
Disqualified States:
Please note that at this time, Oxford Pierpont's remote work staffing opportunities are not currently open to contractors who reside within the states of CA, CT, MD, MA, NY, OR, or WI.